Terms & Conditions

Welcome to Yanaverse™ (accessible via www.yanaversebooks.com). These General Terms and Conditions ("Terms") govern your access to and use of our website and online store.

Yanaverse™ is owned and operated under Indian law. We create sensory-conscious storybooks and routine-building tools for children. Because our platform serves families, these Terms are designed to ensure a secure, transparent, and legally sound ecosystem for parents, educators, and guardians.

By browsing our website, registering an account, or making a purchase, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms, along with our Privacy Policy and specific Program Terms (such as the Hall of Fame Reward System).

1. Eligibility & Account Responsibilities

Adults Only: In strict compliance with child data protection laws, our website and commercial store are intended solely for use by individuals who are at least 18 years of age.
Parental Supervision: Children are encouraged to enjoy our books and physical tracking boards with their families, but all digital interactions, account creations, and monetary transactions must be executed exclusively by a parent, legal guardian, or authorized educator.
Account Security: If you create an account on our platform, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

2. Product Information, Pricing, and Payments

Accuracy of Materials: We make every effort to display the colors, textures, and specifications of our physical books and trackers as accurately as possible. However, actual physical rendering may vary slightly based on your device’s screen calibration.
Pricing Structure: All prices displayed on our portal are listed in Indian Rupees (INR). Prices are subject to change without prior notice based on publishing costs and inventory levels. Taxes will be calculated and displayed clearly at the checkout counter.
Strict Prepaid Policy (No COD): Yanaverse™ operates strictly on a 100% prepaid basis. We do not offer Cash on Delivery (COD). All orders must be fully paid for at the time of checkout. No order will be processed, packaged, or dispatched until payment clearance is confirmed.
Payment Gateways: We partner with secure, PCI-DSS compliant third-party payment gateways to process transactions. Yanaverse™ does not store your credit/debit card details or banking credentials. You are responsible for the accuracy of all information you provide, and you agree to pay all charges, including taxes, associated with your purchase.

3. Shipping and Delivery Policy

We take great pride in making our books accessible to families across India. To ensure reliable, nation-wide delivery to both metropolitan hubs and remote regional pin codes, we utilize India’s foundational postal infrastructure.

Our Shipping Partner: All domestic orders within India are shipped exclusively via Registered Book Post through India Post.
Dispatch Timelines: Orders are processed and dispatched from our fulfillment facility within 2–3 business days of payment confirmation.
Delivery Windows: Once dispatched via India Post Registered Book Post, domestic transit typically takes 7–14 business days, depending on your regional location and local postal efficiency.
Tracking Shipments: Upon dispatch, a unique India Post tracking number will be sent via your registered email/SMS. You can track your literary packages directly on the official India Post tracking portal.
Shipping Rates: All orders above ₹999 enjoy free shipping pan India. For orders below ₹999, standard shipping rates are calculated at checkout based on package weight and delivery coordinates.
Transit Disclaimer: While Registered Book Post is highly reliable and secure, Yanaverse™ cannot be held legally or financially liable for unexpected delivery delays, weather disruptions, or parcels damaged or misplaced due to third-party postal handling errors or causes beyond our reasonable control. We will, however, actively support you in coordinating with India Post to trace missing parcels.

4. Cancellations, Returns, and Refunds

Given the physical and safety-conscious nature of early childhood stationery, trackers, and books, our return framework is structured as follows:

Cancellations: You may request an order cancellation within 2 hours of purchase, provided the consignment has not yet been processed for dispatch. Once a tracking number is generated, the order cannot be cancelled.
Damaged or Defective Items: If your book or tracker arrives with a severe manufacturing defect (e.g., misprinted pages, binding structural failure) or visible transit destruction, notify us at support@yanaversebooks.com within 48 hours of delivery. Please include clear photos or videos in your email.
Replacement & Refunds: Verified defective products will be replaced at no additional cost. In instances where a replacement copy is out of stock, a full refund will be processed to your original payment method within 7 business days. We do not accept returns for minor aesthetic wear on outer packaging or general changes of mind.

5. Intellectual Property Rights

Copyright Protection: All content hosted on this website- including but not limited to narrative text, character designs, digital illustrations, routine tracker frameworks, logos, and layout designs- is the exclusive intellectual property of Yanaverse™.
Usage Restrictions: Your purchase of our physical products grants you a personal, non-exclusive license for domestic, household use. You are strictly prohibited from copying, reproducing, scanning, digitally modifying, reselling, or commercially exploiting any Yanaverse™ asset or text without express, written institutional authorization from us.

6. Digital Safety, Privacy, and Content Guidelines

Data Minimization: We operate on a strict data-minimization model to maximize child safety. We never intentionally solicit, collect, or store sensitive personal information from minors.
User Submissions (Hall of Fame): When participating in interactive components like our digital Hall of Fame, parents must adhere to our strict privacy parameters. Submissions must never expose a child's face, full legal name, or precise location. We reserve the immediate right to delete any user-submitted photograph or comment that compromises public child safety guidelines.
Anti-Impersonation Policy: You must not create social media accounts, handles, pages, groups, or digital profiles that copy, mimic, or attempt to pass off as official Yanaverse™ platforms, representatives, or its creators. Any unauthorized use of our name, logo, or official branding to deceive, mislead, or collect data from consumers will be reported immediately to platform administrators and met with legal action.
Copyright Infringement on Social Media: While we encourage parents and educators to share photos or brief video snippets of their children interacting with our physical routine trackers and books, you are strictly prohibited from uploading high-resolution full-page scans, complete audiobook reading recordings, or full PDF distributions of our copyrighted material onto any social media platform, public cloud drive, or video-sharing forum.
Reporting Bad Actors: If you encounter a fraudulent page or account claiming to represent Yanaverse™ or attempting to sell unauthorized digital copies of our materials, please notify us immediately at support@yanaversebooks.com.

7. Limitation of Liability

Yanaverse™ and its creators shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or web platforms. While our physical routine trackers and materials are designed to encourage positive developmental habits, they are stationery tools designed to be educative and entertaining. They are not a substitute for professional behavioral or pediatric counseling or clinical aids.

Safety Notice: Physical components (including reward stickers) constitute a potential choking hazard for toddlers and must always be utilized under the direct supervision of an adult.

8. Indemnification

You agree to indemnify, defend, and hold harmless Yanaverse™, its founders, partners, employees, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these Terms, your misuse of our website or products, or any user submissions uploaded by you (such as to the Hall of Fame portal) that violate third-party intellectual property or privacy rights.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed, construed, and enforced in accordance with the Laws of India. Any legal disputes, claims, or proceedings arising out of transactions with Yanaverse™ shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka.

10. Modifications to Terms

Yanaverse™ reserves the right to amend, update, or restructure these Terms at any time to align with legal upgrades, operational adjustments, or new publishing lines. The "Last Updated" timestamp at the footer of this page will reflect the latest version. Your continued use of our platform constitutes formal acceptance of any updated terms.

Contact Us: For questions, shipping inquiries, or legal clarifications, please reach out to our administration team at support@yanaversebooks.com.

Last Updated: June 2026