Privacy policy
Effective Date: June 2026
This Privacy Policy ("Policy") describes how Yanaverse™ ("we", "us", or "our") collects, uses, discloses, and safeguards your personal data when you visit and make purchases from www.yanaversebooks.com ("Website"). This Website is securely hosted on the Dukaan e-commerce platform.
By actively providing your personal data, creating an account, or completing a purchase on this Website, you acknowledge that you have read and explicitly consented to the collection and processing of your personal data as outlined in this Policy. We do not rely on implied or "browse-wrap" consent.
1. Children’s Privacy & Verifiable Parental Consent
Yanaverse™ curates and sells children's literature, educational materials, and board books. However, our Website is intended for use and commercial purchase exclusively by adults (parents, legal guardians, or educators aged 18 and older).
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No Direct Collection from Minors: We do not knowingly collect, track, or process personal data directly from children under the age of 18.
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Parental Responsibility: If you are a parent or guardian and become aware that your child has provided us with personal data without your verifiable consent, please contact our Grievance Officer immediately to have the data permanently erased.
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Prohibition on Behavioral Tracking: In strict compliance with applicable data protection laws, we completely refrain from targeted behavioral tracking, user profiling, or direct advertising targeted at minors.
2. Specific Categories of Personal Data Collected
We only collect data that is specific, clear, and necessary for the fulfillment of your orders, reward processing, and the performance of our services.
|
Category of Data |
Specific Items Collected |
Purpose |
|---|---|---|
|
Identity & Contact Details |
Full name, email address, phone number, shipping address, and billing address. |
Order fulfillment, postal delivery, invoice generation, and customer support. |
|
Transaction & Payment Data |
Order history, items purchased, and secure payment transaction tokens. (Note: Complete card or banking details are processed exclusively by PCI-DSS compliant payment gateways and are never saved on our servers). |
Processing payments, managing refunds, and financial auditing. |
|
User Submissions & Milestone Data |
Child's first name (or nickname/initials), age (optional), general city/region, and the uploaded photograph of the completed physical tracker board. |
Explicit parental consent to display achievements on our public digital Hall of Fame gallery and to administer reward gifts. ⚠️Important: Uploaded images must only feature the first name (or nick name or initials) of the child and the completed, stickered physical routine board. Any submission inadvertently depicting a child's face, full name, or identifying markers will be rejected and permanently deleted immediately. |
|
Technical & Usage Data |
IP address, browser type, device identifiers, and operational cookies collected via the Dukaan infrastructure. |
Preventing fraudulent activities, safeguarding website security, and performance optimization. |
3. Data Processing & Third-Party Disclosures
We do not sell, rent, or trade your personal data. We disclose personal data to third parties strictly on a "need-to-know" basis to fulfill our contract with you, limited to the following categories of data processors:
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Logistics and Fulfillment Partners: Registered Book Post and parcel services via India Post to safely dispatch and deliver physical book orders to your address.
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Payment Gateways: RBI-authorized, encrypted payment processors integrated into our store to ensure safe transactions.
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Platform Infrastructure: Dukaan, our e-commerce engine, which hosts our digital storefront, manages secure server infrastructure, and stores operational customer databases. We ensure our infrastructure partners maintain robust security safeguards.
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Legal Obligations: We may disclose data if required by a court order, statutory law enforcement command, or to defend our legal rights against fraud or active litigation.
4. Your Data, Your Right
Under modern data protection frameworks, you retain complete authority over your personal data. You may exercise any of the following rights by contacting our privacy team:
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Right to Access & Confirm: You have the right to request a summary of the personal data we hold about you and how it is being processed.
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Right to Correction: You can request immediate updates or corrections to inaccurate, incomplete, or outdated personal records.
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Right to Erasure: You may request the permanent deletion of your account and all associated personal data, provided the records are no longer required for mandatory tax, financial auditing, or legal compliance.
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Right to Withdraw Consent: You may withdraw your consent for future data processing (such as newsletter subscriptions) at any time without affecting the lawfulness of processing completed prior to withdrawal.
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Right to Nominate: You have the right to nominate another individual to exercise your data protection rights on your behalf in the event of death, insolvency, or medical incapacity.
5. Data Retention & Security Measures
We retain your personal data only for as long as necessary to fulfill the transactions you requested, or to comply with statutory commercial, tax, and accounting retention windows under Indian law. When data is no longer required, it is securely purged or permanently anonymized.
Our server environments use industry-standard SSL/TLS encryption protocols to secure all text and numerical assets entered on the Website. However, we urge you to use strong passwords and protect your login credentials strictly.
6. Grievance Redressal & Dispute Resolution
In accordance with the Information Technology Act and the Digital Personal Data Protection Act, Yanaverse™ has appointed a dedicated Grievance Officer to oversee data protection concerns.
Grievance Officer Designation: Data Privacy Lead
Contact Email: privacy@yanaversebooks.com (or cc: support@yanaversebooks.com)
Mailing Address: 231/7, Adka, Halegate, Sullia - 574239, Karnataka, India
All privacy-related grievances or requests for data deletion will be acknowledged within 48 hours and formally resolved within thirty (30) days from receipt. If you find our internal grievance resolution unsatisfactory, you maintain a statutory right to file a formal complaint with the Data Protection Board of India (DPBI).
